Christmas illustration personalised mug

$24.40

Shipping to United States: Free



🎄Christmas illustration personalised mug🎄
The perfect mug for your favourite hot drink this Christmas!
These custom Xmas mugs make fantastic gifts for all the special women in your life :)

You get to choose your girl´s hair and skin tone.
Also, send us an email to hello [!at] dreamyjo.com with the name you would like to add to your mug (optional).

★ The illustrations in this design were created by myself and my team ★

SPECIFICATIONS
11 & 15 oz ceramic mugs with white or pink handles.
*The 15 oz pink handle mugs are only available in the US at this time.
High-quality sublimation printing.
Microwave and dishwasher safe.
Please note that colour/s may print out slightly different from what’s shown on your mobile or pc screen. This is due to the colour depth on your monitor and screen resolution.
All our ceramic mugs are printed with the Dye Sublimation method which is far more sustainable and means zero water waste.

PRODUCTION
The mug ships from the US and Europe with an average production time of 1 - 8 business days.
Orders can not be cancelled once they have been placed with the print provider.

CHRISTMAS ORDER DEADLINES & SHIPPING:
Christmas order deadlines for sweatshirts, mugs (not the 15 oz pink handle mug - *see below), throw pillows & tote bags shipped to the US will be on the 8th of December (for Standard shipping) and 15th of December (for Express shipping). Any orders placed after these dates will not be delivered by Christmas.
The deadlines for Canadian orders are 14 December for standard shipping and 15 Dec for express shipping.
We do not offer Express shipping on UK orders and the cut off date for Holiday orders will be on the December the 16th.
The deadlines for European orders are on the 8th of December for standard shipping and the 10th of December for express shipping.

*Should you wish to order the 15 oz pink handle mugs (within the US only!!) we highly recommend utilizing our Express 2-3 Day Production service at an additional cost of €25 (Nov. 5th to Dec. 31st) for orders less than $50. We offer expedited & overnight shipping on these items too!
Send us a message to arrange this!

PLEASE NOTE that orders may be experiencing delays due to the Christmas Holiday Season. We will do everything to ensure that orders dispatch during the timeframe provided on each item, but ufortunately we can´t control any delays in the shipping process.

YOU MIGHT LIKE THESE MUGS TOO!
https://www.dreamyjo.com/listing/1094485355/walking-in-a-winter-wonderland-pink
https://www.dreamyjo.com/listing/1092656491/its-the-most-wonderful-time-of-the-year
https://www.dreamyjo.com/listing/1092899810/girl-ice-skating-on-a-frozen-lake

Follow us over at Instagram at @dreamyjoco and don´t forget to tag us with your photos using the hashtag #dreamyjoco

Thanks for supporting my small biz it means the world to me!
Jo
Xx

Shipping & Policies

Shipping from United States

Processing time

2-8 business days

Customs and import taxes

Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.

Payment Options

Secure options
  • Accepts Etsy gift cards

Returns & Exchanges

I gladly accept returns and cancellations

Just contact me within: 14 days of delivery

Ship items back to me within: 30 days of delivery

Request a cancellation within: 2 hours of purchase

I don't accept exchanges

But please contact me if you have any problems with your order.

The following items can't be returned or exchanged

Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:

  • Custom or personalized orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)

Conditions of return

Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.

Privacy policy

This Privacy Policy describes how and when I collect, use, and share information when you purchase an item from me, contact me, or otherwise use my services through Etsy.com or its related sites and services.

This Privacy Policy does not apply to the practices of third parties that I do not own or control, including Etsy or any third party services you access through Etsy.



1. Personal information

To fulfil your order, you must provide me with certain information (which you authorised Etsy to provide to me), such as your name, email address, postal address, payment information, and the details of the product that you’re ordering. You may also choose to provide me with additional personal information (for a custom order of jewellery, for example), if you contact me directly.



2. Why I Need Your Information and How I Use It

I rely on a number of legal bases to collect, use, and share your information, including:

• as needed to provide my services, such as when I use your information to fulfil your order, to settle disputes, or to provide customer support;

• when you have provided your affirmative consent, which you may revoke at any time, such as by signing up for my mailing list;

• if necessary to comply with a legal obligation or court order or in connection with a legal claim, such as retaining information about your purchases if required by tax law; and

• as necessary for the purpose of my legitimate interests, if those legitimate interests are not overridden by your rights or interests, such as 1) providing and improving my services. I use your information to provide the services you requested and in my legitimate interest to improve my services; and 2) Compliance with the Etsy Seller Policy and Terms of Use. I use your information as necessary to comply with my obligations under the Etsy Seller Policy and Terms of Use.

3. Information Sharing and Disclosure

Information about my customers is important to my business. I share your personal information for very limited reasons and in limited circumstances, as follows:

• Etsy. I share information with Etsy as necessary to provide you my services and comply with my obligations under both the Etsy Seller Policy and Etsy Terms of Use.

• Service providers. I engage certain trusted third parties to perform functions and provide services to my shop, such as delivery companies. I will share your personal information with these third parties, but only to the extent necessary to perform these services.

• Business transfers. If I sell or merge my business, I may disclose your information as part of that transaction, only to the extent permitted by law.

• Compliance with laws. I may collect, use, retain, and share your information if I have a good faith belief that it is reasonably necessary to: (a) respond to legal process or to government requests; (b) enforce my agreements, terms and policies; (c) prevent, investigate, and address fraud and other illegal activity, security, or technical issues; or (d) protect the rights, property, and safety of my customers, or others.



4. Data Retention

I retain your personal information only for as long as necessary to provide you with my services and as described in my Privacy Policy. However, I may also be required to retain this information to comply with my legal and regulatory obligations, to resolve disputes, and to enforce my agreements. I generally keep your data for the following time period: 4 years.



5. Transfers of Personal Information Outside the EU

I may store and process your information through third-party hosting services in the US and other jurisdictions. As a result, I may transfer your personal information to a jurisdiction with different data protection and government surveillance laws than your jurisdiction. If I am deemed to transfer information about you outside of the EU, I rely on Privacy Shield as the legal basis for the transfer, as Google Cloud is Privacy Shield certified.



6. Your Rights

If you reside in certain territories, including the EU, you have a number of rights in relation to your personal information. While some of these rights apply generally, certain rights apply only in certain limited cases. I describe these rights below:

• Access. You may have the right to access and receive a copy of the personal information I hold about you by contacting me using the contact information below.

• Change, restrict, delete. You may also have rights to change, restrict my use of, or delete your personal information. Absent exceptional circumstances (like where I am required to store data for legal reasons) I will generally delete your personal information upon request.

• Object. You can object to (i) my processing of some of your information based on my legitimate interests and (ii) receiving marketing messages from me after providing your express consent to receive them. In such cases, I will delete your personal information unless I have compelling and legitimate grounds to continue using that information or if it is needed for legal reasons.

• Complain. If you reside in the EU and wish to raise a concern about my use of your information (and without prejudice to any other rights you may have), you have the right to do so with your local data protection authority.



How to Contact Me

For purposes of EU data protection law, I, Johlele Orton, am the data controller of your personal information. If you have any questions or concerns, you may contact me at dreamyjoco@gmail.com. Alternately, you may mail me at:

Johlene Orton,

C/Capitán Angosto Gómez Castrillón 70, esc 3, 2ºA

28300 Aranjuez

Spain

Frequently Asked Questions

Custom and personalised orders

Yes we gladly offer this service, please send us a message with your request.

Wholesale availability

Yes we offer wholesale. Please contact us for more information.

Legal imprint